Website Maintenance & AMC

Zero-downtime updatesCore Web Vitals auditDedicated developer SLA24/7 real-time monitoring
99.9%
Guaranteed uptime SLA
99.9%
Guaranteed uptime SLA
<2h
Critical incident response
24/7
Automated health checks
Weekly
Cloud backups & security scans
Maintenance Plans

Starter01

Basic Care Plan

Essential preventative protection for portfolio sites and small business pages that need uninterrupted uptime and security without enterprise overhead.

Most Popular02

Business Pro AMC

Comprehensive proactive maintenance for revenue-generating corporate websites and lead funnels where downtime directly impacts customer acquisition.

Mission-Critical03

Enterprise & E-Commerce SLA

High-touch operational coverage for Shopify stores, custom Next.js web applications, high-traffic portals, and transactional databases.

What you get

8 items, none of them extra
Automated cloud backups stored securely on redundant AWS S3 buckets
Zero-downtime updates: all changes vetted on staging environments first
Continuous SSL certificate, domain name, and DNS health monitoring
Core Web Vitals and Google PageSpeed score preservation
Complete malware removal guarantee: if compromised, we restore it at zero extra charge
Instant rollbacks: snapshot recovery available within minutes
Direct communication channel via dedicated WhatsApp group or Slack
Detailed monthly transparency report with speed and security health metrics
How it runs

  1. 01
    Week 1

    Baseline Audit & Staging Setup

    We perform a forensic audit of your code, plugins, database, and server environment, then clone a safe staging environment.

    Security audit · Speed baseline · Staging environment

  2. 02
    Week 1

    Monitoring & Guardrails Activation

    We connect 24/7 synthetic uptime monitoring, SSL trackers, and automated vulnerability alerts into our engineering triage system.

    Uptime hooks · Alerts configured · Backup pipelines

  3. 03
    Monthly / Bi-weekly

    Safe Staging Patching

    Every core update, plugin upgrade, and dependency patch is thoroughly tested on staging before applying to production.

    Isolated testing · Regression checks · Safe deployments

  4. 04
    Ongoing

    Performance & SEO Guardrails

    Routine monitoring of Google Core Web Vitals, caching headers, and mobile rendering speeds to prevent performance regressions.

    Lighthouse monitoring · Cache tuning · Asset compression

  5. 05
    As needed

    On-Demand Content & Feature Support

    Use your allocated support hours for banner updates, promotional landing pages, form changes, or CMS adjustments.

    Content updates · UI modifications · Fast turnarounds

  6. 06
    End of month

    Monthly Transparency Report

    A clear executive breakdown covering uptime metrics, security incidents blocked, speed scores, and completed tasks.

    Executive report · Traffic health · Next month roadmap

The stack

  • Next.jsNext.jsFramework
  • WordPressWordPressCMS
  • ShopifyShopifyCommerce
  • ReactReactLibrary
  • Node.jsNode.jsRuntime
  • CloudflareCloudflareWAF & CDN
  • AWSAWSCloud Storage
  • VercelVercelHosting
  • GitHubGitHubVersion Control
  • PostgreSQLPostgreSQLDatabase
FAQ

01What does website maintenance actually include?
Website maintenance covers preventative security updates, cloud backups, 24/7 uptime monitoring, bug fixes, Core Web Vitals speed optimization, and developer hours for content or feature updates. It prevents hacking, downtime, and performance decay.
02Why shouldn't I just update plugins and CMS myself?
Updating plugins directly on a live site frequently causes database incompatibilities, PHP fatal errors, or broken checkouts. Our team tests every update on an isolated staging clone first, ensuring zero disruption to your active visitors.
03What is your emergency response time if our website goes down?
For Business Pro plans, our guaranteed critical response SLA is under 2 hours. For Enterprise and E-Commerce plans, we provide a priority emergency hotline with a 30-minute response window to diagnose and restore service immediately.
04Do you maintain websites that were built by other agencies?
Yes. Over 60% of our maintenance clients come to us with websites built elsewhere. We start with a comprehensive code and infrastructure audit, document all dependencies, resolve legacy technical debt, and take over maintenance seamlessly.
05Can unused developer support hours roll over to the next month?
Support hours are allocated on a monthly basis to maintain staffing availability. However, on our Business Pro and Enterprise plans, unused hours can roll over for up to 30 days for scheduled site updates or mini redesign projects.
06What platforms and technologies do you support?
We support Next.js, React, Node.js, WordPress, WooCommerce, Shopify, Webflow, custom PHP/Laravel applications, and headless CMS architectures (Sanity, Strapi, Contentful).
07How does billing and contract duration work?
We offer flexible monthly plans and discounted annual AMC agreements. There are no lock-in hostage contracts: you retain 100% full administrative ownership of your code, hosting accounts, and domain at all times.
08How do we get started with a website maintenance plan?
Simply request a free website maintenance consultation. We will inspect your current website, assess its platform and traffic requirements, and recommend the ideal plan with a clear scope of deliverables within one working day.

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